CYPRUS – MESI COURSE (ENGLISH)Now you have the possibility of testing your knowledge for the module you have just completed. If you pass the test, you can claim a digital badge.
If you don't want to take the test now, you can go to
the next module from the course overview.
Information about the test:
1. This
quiz is comprised by 15 questions.
2. Use
the material of the module, as to be able to complete it.
3. Click
on the answer(s) you consider to be correct or do the appropriate drag and
drops. Then click on the green button "Answer".
4. The total score of this quiz is 100
points. A digital badge will be granted after achieving a minimum score of 75%.
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You do not need to follow any particular rules: you rely only on your instinct | |
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You need to avoid any kind of personal implication | |
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You need to understand how people perceive verbal and physical communications | |
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It is only necessary to apply the etiquette of your origin Country |
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The ideal distance is low | |
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Everyone is at the same level | |
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The best boss is a facilitator among equals | |
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Organisational structures are multi-layered and fixed |
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You have to talk loudly | |
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You have to choose the right word, using correctly the local vocabulary | |
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It is not relevant to have a good pronunciation | |
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Everything must be in writing |
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To be more friendly | |
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There is no time to call | |
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You need future references | |
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You wish to receive real-time feedback |
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Expression of anger | |
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Happiness expression | |
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Appearance | |
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Sadness expression |
A customer comes to see you to close a deal. Put
the following actions in the right order
I greet by extending my hand and saying “goodbye” |  |
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I greet by extending my hand and saying "welcome" |
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I'm starting to talk about work |
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I'll have the customer sit down |
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Not convenient | |
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Acceptable | |
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Indifferent | |
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The only way to express friendship |
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Summarize the speaker's comments periodically | |
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Never ask clarifications | |
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You don’t look at the speaker directly | |
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End the conversation in a friendly manner |
| Anger | |
Concentration | ||
Interest | ||
Surprise |
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Doesn’t increase sales, productivity | |
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Doesn't make a good deal | |
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Doesn’t increase innovation | |
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Doesn’t stop competitive advantage |
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Project steps are approached in a fluid manner | |
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It is necessary to do one thing at time | |
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The focus is on adaptability | |
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It is necessary to do several things at once |
Complete the organigram correctly
(Note: you have to line them up vertically)
Entrepreneur | |
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Executive secretary |
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Personal secretary of the entrepreneur |
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Director |
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To give/have quick clarifications | |
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To be very direct | |
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To communicate to groups of people | |
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To avoid possible misunderstandings |
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Chapter completed |  |
| Exercise | Result | Your answer | Correct answer |
Vifin Course Creator