Understanding the real need for your products or services is the difference between a successful business and a hobby. You need to know your market, competitors and potential customers inside out, and thorough research will help you uncover any gaps in the market. You need to make sure that you have a ”unique selling point”, something that makes your offer stand out against the competitors.
Imagine, for example, that you want to open a restaurant. You need to understand what other restaurants offer. If there are ten pizzerias in the town, you will probably want to open another kind of restaurant, or at least a pizzeria that serves a new kind of pizza.
This section is about understanding the competition, and other things that can affect the customers wants and needs.