CYPRUS - MESI COURSENow you have the possibility of testing your knowledge for the module you have just completed. If you pass the test, you can claim a digital badge.
If you don't want to take the test now, you can go to
the next module from the course overview.
Information about the test:
1. This
quiz is comprised by 15 questions.
2. Use
the material of the module, as to be able to complete it.
3. Click
on the answer(s) you consider to be correct or do the appropriate drag and
drops. Then click on the green button "Answer".
4. The total score of this quiz is 100
points. A digital badge will be granted after achieving a minimum score of 75%.
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It is only necessary to apply the etiquette of your origin Country | |
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You do not need to follow any particular rules: you rely only on your instinct | |
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You need to understand how people perceive verbal and physical communications | |
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You need to avoid any kind of personal implication |
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Organisational structures are multi-layered and fixed | |
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The best boss is a facilitator among equals | |
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Everyone is at the same level | |
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The ideal distance is low |
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It is not relevant to have a good pronunciation | |
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You have to choose the right word, using correctly the local vocabulary | |
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Everything must be in writing | |
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You have to talk loudly |
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You wish to receive real-time feedback | |
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To be more friendly | |
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There is no time to call | |
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You need future references |
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Sadness expression | |
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Expression of anger | |
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Happiness expression | |
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Appearance |
A customer comes to see you to close a deal. Put
the following actions in the right order
I'll have the customer sit down |  |
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I greet by extending my hand and saying "welcome" |
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I'm starting to talk about work |
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I greet by extending my hand and saying “goodbye” |
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Indifferent | |
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Not convenient | |
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The only way to express friendship | |
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Acceptable |
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You don’t look at the speaker directly | |
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End the conversation in a friendly manner | |
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Summarize the speaker's comments periodically | |
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Never ask clarifications |
| Anger | |
Concentration | ||
Interest | ||
Surprise |
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Doesn’t increase innovation | |
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Doesn’t increase sales, productivity | |
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Doesn’t stop competitive advantage | |
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Doesn't make a good deal |
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It is necessary to do several things at once | |
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The focus is on adaptability | |
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Project steps are approached in a fluid manner | |
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It is necessary to do one thing at time |
Complete the organigram correctly
(Note: you have to line them up vertically)
Personal secretary of the entrepreneur | |
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Executive secretary |
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Entrepreneur |
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Director |
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To give/have quick clarifications | |
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To communicate to groups of people | |
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To avoid possible misunderstandings | |
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To be very direct |
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Chapter completed |  |
| Exercise | Result | Your answer | Correct answer |
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