SWEDEN - MESI COURSENow you have the possibility of testing your knowledge for the module you have just completed. If you pass the test, you can claim a digital badge.
If you don't want to take the test now, you can go to
the next module from the course overview.
Information about the test:
1. This
quiz is comprised by 15 questions.
2. Use
the material of the module, as to be able to complete it.
3. Click
on the answer(s) you consider to be correct or do the appropriate drag and
drops. Then click on the green button "Answer".
4. The total score of this quiz is 100
points. A digital badge will be granted after achieving a minimum score of 75%.
 |
You need to understand how people perceive verbal and physical communications | |
|
|
You need to avoid any kind of personal implication | |
|
|
It is only necessary to apply the etiquette of your origin Country | |
|
|
You do not need to follow any particular rules: you rely only on your instinct |
|
|
The ideal distance is low | |
|
|
The best boss is a facilitator among equals | |
|
|
Everyone is at the same level | |
|
|
Organisational structures are multi-layered and fixed |
 |
||
|
|
||
|
|
||
|
|
|
|
You have to choose the right word, using correctly the local vocabulary | |
|
|
It is not relevant to have a good pronunciation | |
|
|
Everything must be in writing | |
|
|
You have to talk loudly |
|
|
||
|
|
||
|
|
||
|
|
|
|
You need future references | |
|
|
To be more friendly | |
|
|
You wish to receive real-time feedback | |
|
|
There is no time to call |
|
|
Sadness expression | |
|
|
Appearance | |
|
|
Expression of anger | |
|
|
Happiness expression |
A customer comes to see you to close a deal. Put
the following actions in the right order
I greet by extending my hand and saying “goodbye” |  |
| |
I'll have the customer sit down |
| ||
I'm starting to talk about work |
| ||
I greet by extending my hand and saying "welcome" |
|
|
|
Indifferent | |
|
|
Acceptable | |
|
|
The only way to express friendship | |
|
|
Not convenient |
|
|
End the conversation in a friendly manner | |
|
|
You don’t look at the speaker directly | |
|
|
Summarize the speaker's comments periodically | |
|
|
Never ask clarifications |
| Anger | |
Concentration | ||
Interest | ||
Surprise |
|
|
Doesn't make a good deal | |
|
|
Doesn’t increase innovation | |
|
|
Doesn’t increase sales, productivity | |
|
|
Doesn’t stop competitive advantage |
|
|
The focus is on adaptability | |
|
|
It is necessary to do one thing at time | |
|
|
It is necessary to do several things at once | |
|
|
Project steps are approached in a fluid manner |
Complete the organigram correctly
(Note: you have to line them up vertically)
Director | |
| |
Personal secretary of the entrepreneur |
| ||
Executive secretary |
| ||
Entrepreneur |
|
|
|
To be very direct | |
|
|
To communicate to groups of people | |
|
|
To give/have quick clarifications | |
|
|
To avoid possible misunderstandings |
 |
Chapter completed |  |
| Exercise | Result | Your answer | Correct answer |
Vifin Course Creator